03

Service 03

Software & Application Development

Bespoke systems for when off-the-shelf stops fitting.

Bespoke systems engineered around how you actually operate, for when off-the-shelf software stops fitting.

Bespoke
Not generic
Scales
With you
7
Solution areas
All services
03

Why it matters

Software shaped to you

There's a point where bending your organisation to fit someone else's software costs more than building your own.

Workarounds pile up, data lives in five places, and your best people spend their days on admin. We build systems engineered around how you actually operate, so the tool serves the work, not the other way around, and we build them to scale as you do.

Your workflows
Not theirs
Built to scale
From day one
Less admin
More work

What's included

Capabilities

Everything this service can do for you, pick the whole package or just the parts you need.

01

Enterprise resource planning (ERP) systems

Unify finance, operations, and resources in one system that grows with your institution.

An ERP gives you one connected system where a change in one place updates everywhere. We design and build ERP that fits your structure and policies, integrate it with what you run, and roll it out in stages.

What's includedFinance & accountingProcurement & inventoryOperations modulesSystem integrationPhased rolloutRole-based access
02

Information Management System

Structured, searchable, secure, so the right information reaches the right people fast.

We build information management systems that bring order: structured records, powerful search, clear permissions, and audit trails, so the right person finds the right information in seconds.

What's includedStructured recordsAdvanced searchPermissions & rolesAudit trailsBulk import / exportCustom workflows
03

CRM

Relationship systems tailored to your stakeholders, members, donors, or customers.

We build or configure CRM around your actual relationships: the fields, stages, and automations that fit how you engage, a single, reliable view of every relationship and its history.

What's includedCustom relationship modelContact & org recordsEngagement trackingSegmentationAutomationIntegration with comms
04

Document Management establishment

Version control, permissions, and audit trails that bring order to organisational paperwork.

We establish proper document management: a single source for each document, version history, controlled access, and approval workflows, turning a liability into a system you can trust and audit.

What's includedCentral repositoryVersion controlApproval workflowsAccess permissionsAudit & complianceRetention rules
05

Knowledge Management and Research

Platforms that capture institutional knowledge and make it reusable across teams.

We build platforms that capture, organise, and surface institutional knowledge so it compounds, findable, reusable, and connected. Your next project starts from everything you have already learned.

What's includedKnowledge baseResearch repositoryTagging & taxonomyCross-team sharingSearch & discoveryReusable templates
06

Project Management Tools

Custom tooling that fits your delivery model instead of forcing you into a rigid template.

We build project tooling around your real delivery model: your stages, your roles, your reporting needs. Teams see what to do, leadership sees where everything stands, nobody fights the software.

What's includedCustom workflowsTask & milestone trackingTeam dashboardsResource planningReportingNotifications
07

HR Administration

Systems for people management, records, leave, performance, built around your policies.

We build HR systems that automate the routine, records, leave, performance cycles, onboarding, and encode your actual policies so the system enforces them. Less admin, more people.

What's includedEmployee recordsLeave managementPerformance cyclesOnboarding flowsPolicy automationSelf-service portal

Let's scope it

Not sure which parts you need?

Tell us what you're trying to achieve and we'll recommend the right mix, and what it would take to deliver.

By the numbers

Systems that hold together

One connected architecture replacing the workarounds, built to scale as you grow.

1
Source of truth
Bespoke
Not generic
99.9%
Uptime target

How we work

From first call to lasting capability

A clear, repeatable path, so you always know where the work is and what comes next.

01

Scope

We map your operations and the exact compromises generic software forces on you.

02

Architect

We design a system around your real workflows, planned to scale from the start.

03

Develop

Iterative builds with you in the loop, so what ships matches what you need.

04

Maintain

Ongoing support and evolution as your scale and requirements grow.

Who it's for

Is this you?

Institutions and growing organisations where generic software has started to cost more in workarounds, lost time, and exhausted staff than a purpose-built system would.

Let's begin

Ready to tell your story?

Whether you're a nonprofit expanding your impact or a business growing your market presence, let's build something great together.

hello@digitalstorytellingafrica.com+254 784 666 555Avalon Plaza, Ngong Road · Nairobi