Code of Conduct & Business Ethics
The standards of behaviour we hold ourselves to in every client and partner engagement.
Governance & compliance
The standards, safeguards, and commitments that govern how we work, with our clients, our partners, and our people. Browse or download the documents below.
About these documents
Digital Storytelling Africa works across nonprofits, donor-funded programmes, government, and the private sector, contexts where trust, transparency, and accountability are non-negotiable.
These policies set out how we protect data, safeguard the people we work with, uphold ethical standards, and stay compliant with Kenyan and international good practice. They're reviewed regularly and applied across every engagement.
The standards of behaviour we hold ourselves to in every client and partner engagement.
Our zero-tolerance position on bribery, facilitation payments, and conflicts of interest.
Our standards and commitments for responsive, respectful, and accountable client service.
How we identify, declare, and manage potential conflicts across projects.
Confidential channels for raising concerns, and how we respond to them.
How we collect, store, and process personal data in line with the Kenya Data Protection Act.
Controls protecting client and organisational data across our systems.
What we track on our digital platforms and how visitors can manage it.
How long we keep different categories of records, and how we dispose of them.
Our commitment to protecting children and vulnerable adults across all engagements.
How we build a fair, inclusive workplace and supplier base.
Keeping our team and partners safe, on location and in the field.
Our approach to reducing impact across operations and production.
Standards we align to
Our policies are grounded in Kenyan law and international frameworks that our clients and donors expect.
Questions about our policies?
Whether you're a partner running due diligence or a client clarifying terms, reach out and we'll point you to the right document or person.
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What we do
Digital Strategy & TransformationRoadmaps, systems & transformation Website Design & DevelopmentSites that build trust & convert Software & Application DevelopmentBespoke systems built to scale Storytelling, Content & Media ProductionVideo, audio & impact storiesCommunication & MediaCampaigns & advocacy that move people Data, Knowledge Management & ResearchResearch, M&E & data viz Branding & DesignStrategy, identity & design systems TrainingPractical media & comms skillsEvents ManagementConferences, summits & galas
Eight capabilities
From strategy to storytelling, pick the whole package or just the parts you need.