06

Service 06

Data, Knowledge Management & Research

We turn your data into information, and your information into insight.

We turn your data into evidence you can act on, and build the systems that keep that knowledge alive.

In-house
Researchers
8
Capabilities
Evidence
You can act on
All services
06

Why it matters

From numbers to knowing

Most organisations are data-rich and insight-poor, drowning in numbers, surveys, and reports that never quite answer the question leadership is asking.

Our researchers turn that raw material into evidence you can act on: what's working, what isn't, and what to do next. And we build the systems that keep that knowledge alive, so hard-won insight doesn't walk out the door with the people who found it.

Raw data
Clear insight
Defensible
Decisions
Knowledge
That stays

What's included

Capabilities

Everything this service can do for you, pick the whole package or just the parts you need.

01

Quantitative research

Rigorous numeric research, surveys, sampling, analysis, built for defensible conclusions.

When you need numbers that hold up, to funders, boards, or critics, methodology is everything. Our researchers design quantitative studies properly: representative sampling, validated instruments, and analysis that supports the conclusions you draw.

What's includedStudy designSampling strategySurvey instrumentsStatistical analysisSignificance testingDefensible reporting
02

Qualitative research

Interviews, focus groups, and field work that explain the why behind the numbers.

Numbers tell you what's happening; qualitative research tells you why. Through interviews, focus groups, and time in the field, we surface the motivations, barriers, and lived experience that quantitative data can't reach.

What's includedInterview designFocus groupsField observationThematic analysisCoding & synthesisNarrative findings
03

Baseline surveys

Establish where things stand before a programme, so you can prove what changed.

You can't prove impact without a starting point. Baseline surveys capture where things stand before your programme begins, the measurements you'll compare against later to demonstrate real change. We design and run them rigorously.

What's includedIndicator designBaseline data collectionSamplingData quality checksBenchmark reportingEndline-ready setup
04

Market Research

Insight into the audiences, sectors, and conditions you're operating in.

Good decisions start with a clear read of the landscape. We research your market, the audiences, competitors, trends, and conditions, and turn it into insight you can act on: where the opportunity is and what you're up against.

What's includedAudience researchCompetitor analysisMarket sizingTrend analysisOpportunity mappingActionable insight
05

Monitoring and evaluation

M&E frameworks that track progress and demonstrate impact to funders and boards.

Funders increasingly fund what can be measured. We build M&E frameworks that track the right indicators from the start and turn ongoing data into clear evidence of progress and impact, in time to adjust the programme.

What's includedLogframes & theory of changeIndicator designData collection systemsProgress trackingImpact evaluationFunder reporting
06

Knowledge Management platforms and strategies

Systems and strategy that capture institutional knowledge and make it reusable.

Research findings and programme learning are assets, but only if they're kept and reused. We build the platforms and strategy to capture institutional knowledge so it compounds across projects and survives staff turnover.

What's includedKM strategyKnowledge repositoryLearning captureTaxonomyReuse workflowsSearch & access
07

Data visualization

Charts and dashboards that make complex findings instantly legible.

Findings that no one can read don't change anything. We turn complex data into clear, honest visuals, charts, dashboards, and infographics that make the insight obvious at a glance and respect the truth of the data.

What's includedChart designInteractive dashboardsInfographicsReport graphicsData storytellingAccessible visuals
08

Media Relations

Turning research findings into stories and coverage that reach beyond your sector.

Important findings deserve an audience beyond the people who commissioned them. We help translate research into stories the media will run, framing the insight for a wider public and crafting the materials that earn coverage.

What's includedFindings-to-storyPress materialsJournalist outreachData journalismBriefingsCoverage tracking

Let's scope it

Not sure which parts you need?

Tell us what you're trying to achieve and we'll recommend the right mix, and what it would take to deliver.

By the numbers

Evidence you can act on

Quant, qual, and visualisation in one workflow, turning raw data into defensible decisions.

Rigorous
Methodology
Clear
Visualisation
Defensible
Conclusions

How we work

From first call to lasting capability

A clear, repeatable path, so you always know where the work is and what comes next.

01

Frame

We define the questions your data needs to answer and the decisions riding on them.

02

Gather

We collect and clean the right data, quantitative, qualitative, or both.

03

Analyse

Our researchers turn raw data into clear, defensible insight.

04

Share & retain

We visualise findings and build the systems that keep the knowledge usable.

Who it's for

Is this you?

Programs and institutions that need to prove impact, understand their context, or stop losing knowledge, and want research they can stand behind.

Let's begin

Ready to tell your story?

Whether you're a nonprofit expanding your impact or a business growing your market presence, let's build something great together.

hello@digitalstorytellingafrica.com+254 784 666 555Avalon Plaza, Ngong Road · Nairobi