Service 01

Digital Strategy & Transformation

We are building the future of organisations by bringing together a broad set of communication, digital, and technology capabilities.

Engagements that deliver value from day one, while building the capabilities to sustain change long after we leave.

6
Capabilities
Day 1
Value delivered
Owned
Not rented
All services

Why it matters

Transformation that sticks

Most digital projects fail not because the technology is wrong, but because the organisation around it never changes.

We design every engagement to deliver something useful from day one, while quietly building the internal capability, the skills, the processes, the habits, that lets your team carry the work forward without us. The result is momentum you own, not dependence you rent.

Day one
Value delivered
Skills + process
Built in
You own it
Not us

What's included

Capabilities

Everything this service can do for you, pick the whole package or just the parts you need.

01

Google Workspace setup

Migrate email, docs, calendars, and storage to one secure, collaborative workspace.

Scattered tools quietly tax every working day, files in three places, version confusion, calendars that don't talk. We move your organisation onto a single, properly configured Google Workspace: professional email on your own domain, shared drives with sensible permissions, and calendars and docs that finally work together. We handle the migration so nothing is lost, set up the security and access rules that protect you, and train your team so the new way of working sticks from week one.

What's includedDomain email setupShared drives & permissionsData migrationSecurity & 2FACalendar & meeting toolsTeam onboarding
02

Digital transformation strategy

A roadmap that sequences quick wins and long-term change, so investment lands where it counts.

Transformation fails when it's all vision and no sequence. We start by mapping where you are, your systems, your bottlenecks, the work that drains your team, then build a prioritised roadmap that pairs fast, visible wins with the structural changes that take longer to land. You get a clear order of operations, a sense of what each phase costs and returns, and a plan your leadership can actually rally behind rather than a 60-page strategy that gathers dust.

What's includedCurrent-state auditOpportunity mappingPhased roadmapCost-benefit analysisQuick-win identificationChange roadmap
03

Information & Knowledge Management systems

Structures that capture what your organisation knows, so insight isn't lost when people move on.

In most organisations, critical knowledge lives in people's heads and leaves when they do. We build the systems and habits that capture it instead, structured, searchable repositories where decisions, research, processes, and lessons are recorded and findable. The payoff is an organisation that gets smarter over time rather than relearning the same things, and a team that can find the answer in minutes instead of asking around for days.

What's includedKnowledge repositoriesTaxonomy & taggingSearch & retrievalProcess documentationAccess controlsRetention policies
04

CRM and ERP solutions

Customer and resource systems that give you one source of truth across teams, finances, and relationships.

When sales, finance, and operations each keep their own version of the truth, decisions get made on stale or conflicting data. A well-implemented CRM and ERP unifies it: every relationship, transaction, and resource visible in one place, updated in real time. We help you choose the right platform for your scale, configure it around your actual processes rather than a generic template, and connect it to the tools you already use so data flows instead of being re-keyed.

What's includedPlatform selectionCRM configurationERP modulesSystem integrationWorkflow automationReporting & pipelines
05

Custom software & application development

Bespoke tools built around your processes when off-the-shelf forces compromises you can't afford.

There's a threshold where generic software costs more in workarounds than custom software would cost to build. When you hit it, we build tools shaped to exactly how you operate, no paying for features you'll never use, no bending your process to fit someone else's assumptions. We scope tightly, build iteratively with you in the loop, and engineer for the scale you're growing into, so the tool keeps fitting as you change.

What's includedRequirements scopingCustom web appsInternal toolsAPI developmentIterative deliveryBuilt to scale
06

Data systems and dashboards

Live dashboards that turn scattered numbers into decisions leadership can act on at a glance.

Data only earns its keep when it changes a decision. We connect your sources, spreadsheets, systems, forms, into live dashboards that show the handful of numbers that actually matter, updated automatically and readable at a glance. No more waiting a week for someone to assemble a report by hand; leadership sees performance in real time and can act on it while it still matters.

What's includedData integrationLive dashboardsKPI designAutomated reportingData cleaningSelf-serve analytics

Let's scope it

Not sure which parts you need?

Tell us what you're trying to achieve and we'll recommend the right mix, and what it would take to deliver.

By the numbers

Transformation you can measure

We instrument every engagement so progress is visible, not a leap of faith.

Day 1
First value shipped
100%
Owned by you
6
Capabilities, one partner

How we work

From first call to lasting capability

A clear, repeatable path, so you always know where the work is and what comes next.

01

Audit

We map your current systems, workflows, and pain points, and where the friction really costs you.

02

Strategise

We sequence a roadmap of quick wins and structural change, prioritised by impact.

03

Build & integrate

We deploy the right mix of tools and connect them so data flows instead of stalling.

04

Embed

We train your team and hand over the processes, so the capability stays after we leave.

Who it's for

Is this you?

Organisations whose growth has outpaced their systems, where spreadsheets, scattered tools, and manual handoffs are quietly capping how much you can do.

Let's begin

Ready to tell your story?

Whether you're a nonprofit expanding your impact or a business growing your market presence, let's build something great together.

hello@digitalstorytellingafrica.com+254 784 666 555Avalon Plaza, Ngong Road · Nairobi